Firm Intelligence · Coming with Platinum
The operating picture of demand production.
Most firms cannot answer how long a demand takes, where files stall, or how many are actually ready. Firm Intelligence is a planned Platinum capability for reporting demand operations across the practice. It is in development and not yet available; what follows describes the intended direction.
norbudemand.io / firm / demand-operations
● SAMPLE DATA
428
Active cases
93
Demand ready
37
Blocked by missing records
$8.4M
Documented medical specials
81
Average demand strength
18
Demands ready this week
Figures shown are illustrative sample data, not customer results.
Reporting
What leadership is intended to see.
Demand volume
How many demands the firm produced in a period, by attorney and by case type.
Time to demand
Days from intake or treatment completion to submission.
Case readiness distribution
How many active files are review-ready versus still missing documentation.
Bottlenecks
Where files sit longest — records retrieval, reconciliation, attorney review.
Documentation completeness
Firm-wide view of which record categories are chronically missing.
Attorney workload
Open demand work distributed across the team.
FAQ
Common questions
- Is this a case management system?
- No. It reports on demand production and works alongside the case management system the firm already uses.
- Does it evaluate attorney performance?
- It reports workload and cycle time on demand production. Interpretation belongs to firm leadership.
NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.
Measure demand production.
Understand where the practice actually loses time.