AI for Personal Injury Firms

Where AI helps in demand preparation — and where it does not

NORBU Demand editorial team · Updated 2026-08-01 · Reviewed by NORBU product team

Short answer

Automation is strongest at extraction, sequencing and reconciliation across large document sets. It is not a substitute for legal judgment, valuation or the decision to send.

Mechanical work is the opportunity

Reading 400 pages to find every date of service is a throughput problem, not a judgment problem.

Citations make output reviewable

Any generated statement should point to the page it came from. Without citation, review costs as much as drafting.

FAQ

Is a demand letter generator the same thing?
No. A generator produces a letter. Demand intelligence analyzes the file the letter is based on.

NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.

Put this into practice.

Run a readiness review before the next demand goes out.