Definition
Medical bill reconciliation
Personal injury demand terminology
Direct answer
The process of matching each claimed medical charge to a specific billing document and to a documented date of service, so the damages total is fully supported.
NORBU Demand Editorial · Last reviewed 2026-08-31
In detail
What medical bill reconciliation means in practice
Reconciliation surfaces four states: matched, unmatched charge, billed-but-undocumented treatment and documented-but-unbilled treatment. Each requires a different response before sending.
Why it matters
It is the single most common source of correctable error in a demand package.
Example
An imaging charge appears in the billing summary with no corresponding radiology report in the record set.
NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.
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