Definition

Medical records

Personal injury demand terminology

Direct answer

The clinical documentation of treatment — intake forms, provider notes, imaging reports, operative reports and discharge summaries — that supports an injury claim.

NORBU Demand Editorial · Last reviewed 2026-08-31

In detail

What medical records means in practice

Records arrive incomplete and out of order from multiple providers. Completeness verification is a distinct step from summarization.

Why it matters

Missing records are the most common reason a demand is sent before it is ready.

Example

Therapy notes for 22 of 24 billed visits, with two visits unaccounted for.

NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.

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