Definition

Missing medical records

Personal injury demand terminology

Direct answer

Records that the file implies should exist — referenced, billed or ordered — but that are absent from the record set assembled for a demand.

NORBU Demand Editorial · Last reviewed 2026-08-31

In detail

What missing medical records means in practice

Missing records are detected by comparing references and billing against the documents actually present, not by reading the set alone.

Why it matters

A demand assembled around an incomplete record set invites the carrier to discount what is not documented.

Example

An imaging charge with no corresponding radiology report attached.

NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.

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