Accident-specific demands

Premises liability demand letter

Premises liability demand

Direct answer

A premises liability demand turns on the condition and on notice — whether the property owner knew or should have known about the hazard. The package therefore leads with condition evidence, incident reporting, inspection and maintenance records and any surveillance, before moving to the treatment and damages documentation common to all injury demands.

NORBU Demand Editorial · Last reviewed 2026-08-31

Notice and condition evidence

  • Incident report completed by the property or store manager
  • Photographs of the condition taken as close to the incident as possible
  • Inspection, sweep or maintenance logs for the relevant interval
  • Surveillance footage and the preservation request that secured it
  • Prior complaints or repairs involving the same condition

Note

Surveillance is often overwritten on a short cycle; preservation correspondence belongs in the file immediately.

Common carrier arguments

ArgumentDocumentation that responds
Open and obvious conditionPhotographs showing lighting, angle and visibility
No notice of the hazardInspection intervals, prior complaints, maintenance history
Comparative faultFootwear, path of travel, witness statements

Treatment documentation

Falls frequently produce delayed presentation — a patient goes home, then seeks care days later. Where that occurred, the record explaining it should be in the package rather than left to inference.

NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.

Run this against a real file.

Upload a case and review readiness before anything leaves the firm.