Damages
Reconciling medical specials before you send the demand
NORBU Demand editorial team · Updated 2026-08-01 · Reviewed by NORBU damages analyst
Short answer
Reconciliation means every dollar in the damages summary maps to a specific billing document page. Where totals disagree across ledgers and statements, the discrepancy is resolved before the demand is sent.
Where discrepancies come from
Duplicate statements, adjusted vs. billed amounts, post-demand dates of service and partial ledgers account for most mismatches.
A four-state review
Classifying each line as documented, verified, missing support or review required turns reconciliation into a finite task.
FAQ
- Billed or adjusted amounts?
- That is a strategic and jurisdictional decision for counsel. NORBU reports both where the record contains both.