Demand intelligence
Demand intelligence
Demand intelligence
Direct answer
Demand intelligence is the analytical layer that evaluates an entire demand submission: liability support, causation documentation, treatment continuity, record completeness, damages reconciliation and exhibit integrity. It differs from a demand letter generator in what it produces — a report of what the file supports and what it does not, rather than a document.
NORBU product team · Last reviewed 2026-08-31
Three generations of demand technology
| Generation | What it does | What it cannot tell you |
|---|---|---|
| AI demand letter generator | Writes a narrative from inputs | Whether the file supports the narrative |
| Demand package automation | Assembles and formats the submission | Whether the submission is complete or reconciled |
| Demand intelligence | Analyzes the file and reports what it supports | Nothing about legal value — that stays with counsel |
Firms do not usually lose value because a letter was written poorly. They lose value because a record was missing, an interval was unexplained or a figure did not tie to the billing.
What the analytical layer evaluates
- Liability support: is the incident evidence attached and cited
- Causation: initial treatment timing, mechanism consistency, prior history
- Treatment continuity: intervals, referral chains, escalation
- Documentation completeness: implied records present or requested
- Damages reconciliation: every claimed dollar matched to a document
- Exhibit integrity: pagination, duplication, citation resolution
- Narrative support: every assertion resolves to a page
Output is a report, not a verdict
Note
Demand intelligence reports observations for attorney review. It does not determine legal value, predict settlement outcomes or provide legal advice.
Relevant capability
Demand Intelligence →
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FAQ
Common questions
- What is demand intelligence?
- The analytical layer that evaluates a full demand submission — liability support, causation, treatment continuity, record completeness, damages reconciliation and exhibit integrity — and reports what the file supports for attorney review.
- How is it different from an AI demand letter generator?
- A generator produces a document from what it is given. Demand intelligence examines the underlying file and reports the problems a document would otherwise conceal.
NORBU Demand provides analytical support for counsel. It does not determine legal value, predict settlement outcomes, or provide legal advice. Every observation is presented for attorney review.
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